Warranties in plain English
Metal Roof Warranties From PMRS: The Three Layers of Coverage and What Keeps Them in Force
A PMRS metal roof can carry up to three layers of written coverage: our own lifetime limited warranty on standing seam, a 40-year finish warranty from the coil coater, and, if you want it, a third-party weather-tightness warranty. Here is what each one does and what keeps it in force.
- 20+ years of experience
- Lifetime limited warranty
- Free written estimates
Which Warranties Come With a PMRS Metal Roof?
Which layers apply depends on the system you choose. Your written estimate lists every one that comes with your roof.
| Warranty | Issued by | What it covers | Applies to |
|---|---|---|---|
| Lifetime Non-Prorated Limited Warranty | PMRS | Material and labor on the standing seam roof we install, under written terms; transferable one time | PMRS standing seam roofs |
| Finish warranty | The coil coater | Chalking, fading and film integrity within set limits | 40 years on standard PVDF colors |
| Weather-tightness warranty (optional) | A third-party warranty company | Keeping water out of the roof system as a whole | Mechanically seamed roofs seamed to specification, when the owner purchases it |
| Manufacturer product warranty | EDCO, Classic Metal Roofing Systems or DECRA | The terms each maker publishes for its product | Metal shingles, shakes and stone-coated steel |
How Does the PMRS Lifetime Limited Warranty Work?
It covers material and labor on PMRS standing seam roofs for life, and the coverage does not shrink as the roof ages. “Limited” means the warranty has written terms, conditions and exclusions; read them before you sign and keep them with your home records.
- Transferable one time. If you sell the house, the warranty can pass to the next owner once.
- Acts of God excluded. Hail, tornadoes, high wind events, fire, flood and similar events are insurance matters, not warranty claims.
- One company to call. We form the panels, bend the trim and install the roof, so nobody can point at a separate supplier or subcontractor.
Read the full written terms before you sign: the Product Guarantee (PDF) covers material and labor and can pass to the next owner once, and the Workmanship Guarantee (PDF) covers leaks caused by installation errors for the homeowner who had the roof put on.
What Does the 40-Year Finish Warranty Cover?
Our standard colors use a PVDF finish of the Kynar 500 type, and the coil coater warrants it for 40 years against chalking, fading and loss of film integrity beyond the limits written into the warranty. The coater, not the installer, issues it.
Other finishes and natural metals carry the terms their makers publish, and we put those terms in writing with your estimate. Compare colors and finishes on the color chart.
What Is the Optional Weather-Tightness Warranty?
A promise from a third-party warranty company that the whole roof system keeps water out, which goes beyond a defect warranty. Owners of low-slope homes and commercial buildings ask for it most. It is available for mechanically seamed roofs seamed to the specification, and the owner purchases it if they want it.
The issuer sets the term and the conditions, such as seam closure, sealant where testing is specified, high-temperature underlayment and approved details. The mechanical lock page explains the seams it requires, and our commercial re-roof warranty guide goes deeper.
Do EDCO, Classic and DECRA Products Have Their Own Warranties?
Yes. Metal shingle, shake and stone-coated products are warranted by their makers under each maker’s published terms, and we install them to the manufacturer’s instructions so that coverage holds.
EDCO, for example, describes the warranty on its ArrowLine Shake and Generations HD as lifetime, non-prorated and limited, covering material and labor, and its terms address perforation from rust or hail and transfer to later owners. Classic Metal Roofing Systems and DECRA publish their own terms; ask us for the current warranty on the exact product and color you choose.
What Can Void a Metal Roof Warranty?
Most voided warranties trace back to something done to the roof after installation.
- Holes cut through panels for satellite dishes, antennas or solar mounts without written approval
- Foot traffic or other trades that dent or crease the panels
- Contact with dissimilar metals, copper runoff or treated lumber
- Leaves, debris or standing water left in valleys
- Repairs, coatings or sealants applied by someone else
Storm damage is not a warranty claim in the first place: hail, wind and falling limbs are acts of God that belong to your insurer.
How Should You Care for a Metal Roof in DFW?
Very little, but not nothing. A short check each spring and after big storms keeps small issues small.
- Look the roof over from the ground after hail or high wind
- Clear leaves from valleys, especially under live oaks and pecans
- Check pipe boots and visible sealant every few years
- Rinse areas the rain never reaches, such as under eaves, as many finish warranties ask
- Keep tree limbs trimmed back from the roof
- Call us before anyone walks on or attaches anything to the panels
Warranty or Insurance: Which One Applies?
A warranty covers defects in materials or workmanship. Insurance covers sudden damage such as hail, wind and falling trees. A hail-dented panel is normally an insurance question, and a number of Texas policies carve out dents that are only cosmetic. Our hail damage and insurance claims page explains what to do after a storm, and the Class 4 page covers impact ratings.
How Do You Make a Warranty Claim With PMRS?
- Photograph the problem and any water stains inside the house.
- Find your estimate, invoice and warranty papers.
- Call (469) 466-2421 or email HelpDesk@PermanentMetalRoofingSystems.com with your address and installation date.
- We review the claim and inspect the roof where needed.
- Covered repairs are scheduled under that warranty’s terms.
Selling the house? Call us first so the one-time transfer is handled before closing.
Metal Roof Warranty Questions
What does non-prorated mean on a roof warranty?
The coverage does not shrink with age. A prorated warranty pays a smaller share each year; a non-prorated warranty handles a covered claim in year 30 on the same terms as in year 3, subject to its written conditions.
Can I transfer the PMRS warranty if I sell my house?
Yes, one time. The Lifetime Non-Prorated Limited Warranty on a PMRS standing seam roof passes to the next owner once. Tell us when the house goes under contract and we will explain the transfer step.
Does the warranty cover hail or storm damage?
No. Acts of God such as hail, tornadoes, high wind events, fire and flood are excluded, as they are in most roof warranties; that damage is a homeowner’s insurance matter. Read your policy too: some Texas insurers leave out dents that only change how a metal roof looks.
How long is the finish warranty on a PMRS roof?
Forty years on our standard PVDF colors. The coil coater issues it, and it covers chalking, fading and film integrity within the limits written into the warranty.
Do I need a weather-tightness warranty?
Most homes do not. It is an optional third-party warranty you can purchase for mechanically seamed roofs, most often requested on low-slope homes and commercial buildings whose owners want a promise that the whole system keeps water out.
Can I add solar panels without voiding my roof warranty?
Usually, if the attachment is approved first. Solar rails on standing seam usually attach with clamps fastened to the raised seams, so the panels themselves stay unpunctured. Call us before the solar installer schedules the work.
Does the warranty cover labor?
Yes. The PMRS Lifetime Non-Prorated Limited Warranty on standing seam roofs covers material and labor under its written terms. Ask for the current terms with your estimate so you know exactly what is included.
See the Warranty Terms With Your Estimate
Your PMRS estimate names every warranty that applies to your roof. Download our written guarantees here, and lay them next to any other bid you are weighing.
- Product Guarantee (PDF): the Lifetime Non-Prorated Limited Warranty on steel and aluminum roof systems, transferable one time
- Workmanship Guarantee (PDF): lifetime limited coverage on our installation for the original homeowner
- Value Guarantee (PDF): our 30-day price match on a qualifying written estimate
Get Your Free Metal Roof Estimate
Tell us about your roof. Our Mesquite office calls back the same business day to set up a free measurement and an itemized written estimate.
Prefer to talk now? Call (469) 466-2421.
Questions About Coverage on Your Roof?
Call (469) 466-2421 and we will walk through each layer before you sign anything.